Privacy Policy โ€“ GLOBALBRIDGEIT

Last Updated: December 2025

GLOBALBRIDGEIT (โ€œweโ€, โ€œourโ€, โ€œusโ€) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out a contact form, submit an inquiry, or interact with our chatbot, we may collect:

  • Name
  • Email address
  • Phone number
  • Message or inquiry details

b. Technical Information

We may collect limited technical data such as:

  • IP address
  • Browser type
  • Device information
  • Basic usage data

This data is collected to ensure website functionality, performance, and security.


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and contact requests
  • Provide IT services, consultations, and support
  • Improve our website and service offerings
  • Communicate important service-related updates

We do not sell, rent, or trade your personal data to third parties.


3. Contact Forms & Chatbots

Information submitted through contact forms or chatbots is used only for communication and service-related purposes.
Chatbot submissions may be securely stored in internal systems or cloud-based tools (such as spreadsheets or CRM platforms) for follow-up and record-keeping.


4. Cookies & Tracking Technologies

We use basic and essential cookies to:

  • Ensure proper website functionality
  • Improve performance and security

We do not use advanced tracking, advertising cookies, or analytics tools (such as Google Analytics or Facebook Pixel) at this time.
If such tools are introduced in the future, this Privacy Policy will be updated accordingly.


5. Cloud-Based Services

GLOBALBRIDGEIT provides cloud-based software solutions including ERP, CRM, and other enterprise systems.
Any data processed through these platforms is handled securely and in accordance with applicable data protection standards.


6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, or misuse.
While we strive to protect your data, no online system can guarantee absolute security.


7. Data Sharing & Third-Party Services

We may use trusted third-party service providers for:

  • Website hosting
  • Cloud infrastructure
  • Communication and operational tools

These providers are authorized to access personal data only as necessary to perform their services and are obligated to keep it confidential.


8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.


9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for data usage (where applicable)

Requests can be made by contacting us using the email below.


10. Geographic Scope

GLOBALBRIDGEIT operates from Riyadh, Saudi Arabia and primarily serves clients within Saudi Arabia.
This Privacy Policy applies to all users accessing our website, both locally and internationally.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised โ€œLast Updatedโ€ date.


12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

๐Ÿ“ง Email: info@globalbridgeit.com
๐Ÿ“ Location: Riyadh, Saudi Arabia